Marlborough Trials Centre appreciates your business and always seeks to provide top quality products from well-respected manufacturers.


Returns of Goods are accepted under the following conditions.

  1. Credits sought for returned Goods (the Returned Goods) are at the Suppliers exclusive discretion and subject to the following conditions:
    1. Returns permission must be obtained in advance in respect of the Returned Goods. The purchase date and invoice must be quoted; and
    2. The Returned Goods must be received by the Supplier within seven (7) days of the invoice date accompanied by a credit note with the required information; and
    3. All credits sought for Returned Goods must identify the reason for the return; and
    4. The Returned Goods must be in an unused, unmarked, saleable condition and in the manufacturer’s/supplier’s packaging.
    5. Goods purchased by Stock Order, Back Order, or Indent Order are non-returnable under any circumstances.
  2. Returned Goods must be returned free into the Supplier’s Store, all transportation charges, insurance, taxes, duties and additional charges being borne by the Applicant.
  3. Where appropriate, the Supplier will remedy the defect by way of repair, replacement, or (if necessary) refund.
  4. If credits sought for Returned Goods are not received in accordance with the requirements specified in clause 1 the Applicant will be inclusively deemed to have accepted the Goods and the Supplier will not incur any subsequent liability whatsoever in relation to the Goods.
  5. A re-stocking fee of 15% may apply to Returned Goods.